Terms & Conditions/ privacy policy/acces

Terms & Conditions

Welcome to the Lake City Heat Sports website. By accessing and using this site, you agree to the following terms and conditions. Please read them carefully.

Website Use
This website is intended to provide information about Heat programs, events, and registration. By using our website, you agree not to engage in any activity that disrupts or interferes with its functionality or security.
Intellectual Property
All content on this website including logos, graphics, text, images, and videos is the property of Lake City Heat or its content providers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any materials from this site without written permission.
User Conduct
We expect all users and participants in Lake City Heat programs to conduct themselves respectfully. Harassment, abusive language, or inappropriate behavior toward staff, coaches, players, or volunteers will not be tolerated and may result in removal from programs without refund.
Disclaimers
Lake City Heat makes every effort to ensure the accuracy of information on this website but cannot guarantee it is error-free or current at all times. We reserve the right to modify content, schedules, or policies without prior notice.

Participation in any athletic activity involves inherent risk. By registering for any Lake City Heat program, you acknowledge and accept those risks.

Limitation of Liability
Lake City Heat is not liable for any direct, indirect, incidental, or consequential damages that may arise from use of this site or participation in our programs.
Governing Law
These terms are governed by the laws of the State of Florida. Any disputes arising from the use of this website or participation in Lake City Heat activities will be handled in accordance with Florida state law.

Effective Date: May 31, 2025

Lake City Heat Volleyball ("we," "our," or "the Club") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, mobile tools, and electronic communications (collectively, the "Site").
By using our Site or providing personal information, you agree to the terms of this Privacy Policy.

Information We Collect
We may collect personal information in a variety of ways, including:

When you register or create an account on our Site
When you sign up for events, clinics, tryouts, or email updates
When you contact us directly
When you participate in surveys or promotions
Automatically, through cookies and similar technologies

Personal Information may include:

Names, addresses, phone numbers, and email addresses
Dates of birth or parent/guardian contact information
Emergency contact or medical release details
Login credentials (username and password)
IP address, browser type, and device information

If you communicate with us by email or other electronic means, we may retain those messages for customer service or internal recordkeeping.

Use of Information
We use the information we collect to:

Register participants and manage accounts
Communicate with players, families, and staff
Process payments and donations
Send email updates and promotional messages
Improve our programs, website, and operations
Meet legal and safety requirements

We may also use aggregated, non-identifiable data for internal reporting and program development.

Sharing of Information
We do not sell your personal information.

We may share information with:

Service providers that support our operations (e.g., payment processors, email platforms)
Our affiliated coaches, volunteers, and administrators when necessary for club operations
Third-party tools we use for event registration, marketing, or communication

We may also disclose personal information:

If required by law or legal process
To protect the safety of players, staff, or the public
In the event of a merger or transfer of the Club’s assets

Cookies and Analytics
We use cookies and similar technologies to improve your experience on our Site. Cookies help us:

Understand how users navigate our Site
Remember your preferences for future visits
Improve performance and troubleshoot issues

We may also use tools like Google Analytics to gather anonymous data about website traffic and usage patterns.
You can adjust your browser settings to refuse cookies, though doing so may limit some functionality of the Site.

Security
We take appropriate steps to protect your information from loss, misuse, or unauthorized access. However, no system can guarantee 100% security. Please be cautious when sharing personal details online.

Data Retention
We retain personal information only as long as necessary for club operations or to meet legal and financial obligations. If you'd like us to delete or update your information, please contact us.

Access and Control
You may request access to, correction of, or deletion of your personal information. You can also opt out of promotional emails using the unsubscribe link in those messages.

To make a request, email us at: Info@lakecityheatsports.com

Third-Party Links & Social Media
Our Site may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third parties. Please review their policies before sharing information.

Children’s Privacy
We do not knowingly collect personal information from children under 13 without the consent of a parent or legal guardian. If we learn that a child has submitted personal data without verified parental consent, we will delete it promptly.

Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review periodically.

Lake City Heat Volleyball
Rachel Vann Nelson
Rachel@lakecityheatsports.com

386-397-6999

Accessibility Statement

Lake City Heat is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually working to improve the user experience for everyone and apply relevant accessibility standards to enhance inclusivity across our online presence.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outlines how to make web content more accessible for people with a wide range of abilities.

If you experience any difficulty accessing content on our website or have suggestions for improvement, please contact us at:

Email: info@lakecityheatsports.com
Phone: 386-397-6999
Subject Line: Accessibility Support

We appreciate your feedback and will do our best to address any issues promptly. Accessibility is an ongoing effort, and we are dedicated to continually enhancing our site to meet the needs of all our users.